How to Install the Digital Link Drivers (PC Version)

Although this document has been written for Windows 7, later versions of Windows are very similar. In order for this all to work you must follow every step. The vast majority of issues reported are related to not following the instructions, and or missing out steps.

This document also assumes that you have purchased a genuine E-Stim Systems Digital interface Cable. If you have purchased a copy or a cable from a non-approved source, then please understand if we don't offer you any support. How do you know? Did you get an E-Stim Systems Branded USB stick or a small E-Stim Systems Branded CD with the software installed on it? Yes? Then it is likely to be genuine. If you didn't then we suggest you speak to your vendor, or us and we confirm if you purchase is genuine. UpLink, the software that allows you to upgrade your 2B using the Digital Link is Only available when purchased as part of the Digital Link interface, or 2B Pro Pack.

Before starting

  1. You will need a Windows PC or Laptop running at least Windows 7. You will also need Admin access rights as you will be installing drivers.
  2. You will need a spare USB port on your computer. It is normally possible to install the Digital Interface via a USB socket on a USB hub, but it is not recommended.
  3. You will. need internet access to download the latest drivers.
  4. DO NOT PLUG IN THE DIGITAL INTERFACE CABLE UNTIL YOU ARE TOLD TO DO SO.

Automatic install

  1. Login to your PC as normal.
  2. Connect your Digital Interface Cable into a spare USB port.
  3. Windows 7 should now automatically install the drivers needed for the digital Interface cable. If the install has worked correctly you should see a while balloon popup towards the bottom of the screen showing.

  4. Windows - Driver Installed Correctly

    if you see a balloon indicating that the automatic driver install failed such as the graphic below, then you will need to run a manual install.

    Windows Driver was not installed correctly

    To check that the drivers have installed correctly, you can now proceed to 'Checking COM port'

Manual install

Saving Drivers from Windows

Download drivers

  1. using a web browser visit http://www.e-stim.co.uk/uplink. If you receiving a warning about this not being the correct site for your region don't worry about it.
  2. Scroll to the section marked 'How to Install the Digital Link Interface". You should see a table with a number of Operating Systems (OS) listed.
  3. Find the line that shows Windows and right click on the file marked 'Setup Executable' you should then see a drop down window with an option to Save Target As'.
  4. Select this option and safe the file to a suitable location such as your Desktop for convenience.

Install Drivers

  1. Connect the USB cable to a spare port, if you have not already done so.
  2. Double click on the driver executable file you have just downloaded.
  3. You may get a security warning. This is completely normal. If you do click on 'Run' to continue the installation.
  4. Windows Security Warning
  5. You should now see the FTDI CDM Drivers Window open with an option to extract the files. Click on the extract button
  6. Drivers Extract Option
  7. You should now see a progress bar shown as the driver files are extracted.
    Drivers Extracting

  8. Once the files have been extracted they are now ready to install, you should now see a Welcome to the Device Driver Installation Wizard!. Click on the next button.
  9. Install Wizard
  10. And now you will be asked to confirm your acceptance of the licencing agreement. Click on the I accept the agreement button and then click on the Next button.
  11. Windows Licence Agreement
  12. You should now see a 'Please wait while the drivers install and a normal windows progress graphic.
  13. if everything works correctly you should see a new window indicating that the drivers have been installed correctly
  14. Drivers Installed
  15. Click the Finish button to complete.
Windows Start Menu

Checking COM Port

Now to check your Digital Interface has been installed correctly, you need to check what COM port has been allocated. To do this

  1. Using you mouse, click on the Windows 'Start Menu' which can be found towards the bottom right of your screen.

  2. You should now see the standard windows 'Start Menu'.


  3. Open Computer Management Window

    Windows 7 Computer Management Window
  4. Now right click on the option marked 'Computer' and select 'Manage' from the choice of drop down options. You should now see the Computer Management Window.


  5. Open Device Manager

  6. Click on the "Device manager" option in the left hand window pane, and you should now see Ports (COM & LTP) appear as part of the list in the right hand window. If you do not see Ports (COM & LTP) in the list, then either the interface cable has not been connected, or the drivers have failed to install. Ports (COM & LPT) will only display if you have a COM port or LPT port installed. (LPT ports refer to parallel printer ports - but you do not need to worry about them in this instance).

  7. View available Ports

  8. Windows - View Available PortsIf you can see Ports (COM & LPT), then click the little triangle to the right of Ports (COM & LPT), or double click on Ports (COM & LPT), and you should how see all of the ports installed on your computer drop down as part of a tree display.


  9. Com Port Properties

    Windows Com Port properties
  10. If you have more than one COM port installed then you might see more than one COM port listed, If this is the case you will just need to work your way down the list and record which ones seem likely to be associated to your Digital Link Interface.
  11. Double click on the USB Serial port shown, (in this demonstration case it is COM18, but yours may well be different) and you should now see the property window for that port.
  12. Check that the title shows the COM port, and the Manufacturer shows FTDI as well as the device status showing as "This Device is working properly". If it shows another manufacturer then you might be looking at a different interface. A correctly installed driver and an official E-Stim Systems Digital interface will always show the manufacturer as 'FTDI'

Problems?

If you don't see the Digital Interface, or if you don't see Ports (COM & LTP) in the list, then either the cable is not correctly connected to your PC, or the drivers have not installed correctly.

E-Stim Systems Ltd
Page Last updated 26/12/15

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