Frequently Asked Questions

Questions and answers to some of the more common questions regarding E-Stim and its pleasures. This is not a compete list and is constantly being updated.

If you would like to ask a question, then why not visit our customer forums, for up to date advice and chat about E-Stim Equipment. Or, if you want a more immedate response, then have a look for our new online chat option, if we are online you should see a flashing icon towards the top right of this page - just click on it to chat with one of our experienced E-Stim Team..

Would having a hip replacement be a problem if I wanted to try E-Stim?

There should be no issues, however if you are unsure you could alwasy ask your Doctor or medical practitioner for advice on using TENS, as TENSand E-Stim have the same safety requirements.


You bank rejected my payment why?

We do not know. We use a very secure payment system that communicates direct with your bank, and it informs us if they are going to pay us on your behalf. If they decide for whatever reason not to approve the payment, they do not tell us why. In this situation we would suggest firstly check all the address and card details you have entered, and then try again, and if it still fails have a chat with your bank or card issuer.


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